職位:  貴賓室服務主任

Job Descriptions in English version is available / 只提供英文版本

Responsibilities:

• Provide unique and unforgettable in-lounge services for the guest during their stay
• Build strong relationships with guests and develop a VIP recognition culture. Delivering customizes experiences by knowing the guests and individualizing them  
• Act as the primary point of contact for guest requests and maintain an authentic, polished and attentive presence during the stay of the guest in the lounge
• Provide professional and high-quality catering services to the guests
• Handle and resolve guest complaints and report to supervisor when required
• Assist in managing catering related inventories
• Assist in check-in arrangements, immigration and customs clearance process as and when required
• Perform any ad hoc assignments as required

Requirements:

• Diploma in Catering and Hotel Management or related field with minimum 2 years of work-related experience
• Experience at luxury hotels or airline first/business class VIP lounges or airlines cabin-related duties will be an advantage. 
• A good team player with strong interpersonal skills and customer oriented
• Independent, able to work under pressure and passionate to provide high quality hospitality services
• Familiar with MS Office applications
• Proficiency in spoken and written Chinese, English and Putonghua
• Shift duty is required

Interested parties please click "Apply now" or email your full resume stating the present & expected salaries to HR Department via hr@asiaworld-expo.com
Personal data collected will be used for recruitment-related purpose only.
AsiaWorld Expo Management Limited is an equal opportunity employer.